Privacy and Cookie Policy

 

Welcome to Lacantus Store LLC.’s Privacy and Cookie Policy. Lacantus Store LLC. (“us”, “we”, or “our”) operates https://www.lacantus.com (referred to as the “Site”). This page aims to inform you about our policies regarding the collection, use, and disclosure of Personal Information that we receive from users of the Site. Your privacy is important to us, and we are committed to ensuring the security of your information.

Information Collection and Use

When you use our Site, we may request certain personally identifiable information from you. This information is used to contact or identify you and may include your name, email address, postal address, phone number, credit card information, PayPal information, Affirm or Amazon Payments Information (“Personal Information”). We value your privacy and do not rent or sell personally identifiable information to others. However, we may share information with our business partners, advertising companies, and other third parties for the purposes outlined in this Policy.

Please note that text messaging originator opt-in data and consent are excluded from this sharing practice; this information will not be shared with any third parties.

Log Data

Like many websites, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files containing small amounts of data, including an anonymous unique identifier. These cookies are sent to your browser from a website and stored on your computer’s hard drive.

We use “cookies” and similar technologies, including HTML5 local storage, to collect information about your browsing experience. You can configure your browser to refuse all cookies or to alert you when a cookie is being sent. However, please note that if you choose to reject cookies, you may not be able to access certain parts of our Site.

Lacantus Store uses cookies to track items in your shopping cart, including abandoned carts, and to determine when to send cart reminder messages via SMS.

We also use Remarketing with Google Analytics to advertise on third-party sites to you after you’ve visited our Site. This involves using first-party and third-party cookies to inform, optimize, and serve ads based on your past visits to our Site.

Can I Disable Cookies?

While it is possible to disable cookies through your website browser settings, doing so may affect the functionality and user experience of our site. For instructions on how to control and disable cookies, please refer to this site.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving these communications from us by clicking on the “unsubscribe” link in the emails you receive from us. You can also manage/update your email settings by clicking on the “Update Profile” link in the emails you receive from us. Please review the Privacy Policy of our Mailing List Provider for more information.

Security

The security of your Personal Information is important to us. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We encrypt sensitive information (e.g., credit card numbers) transmitted through our order forms using secure socket layer technology (SSL). We also follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

We restrict access to personally identifiable information to employees, contractors, and agents on a need-to-know basis, all of whom are bound by confidentiality agreements. Credit card information for web orders is protected using 256-bit encryption to and from the server and web browser. Credit card numbers are not stored in our database, and once transmitted to our servers, they are encrypted in the backend.

Links to Other Sites

Our Site may contain links to third-party sites that are not operated by us. We encourage you to review the Privacy Policy of every site you visit. Lacantus Store LLC. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Site is not directed at individuals under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us immediately. If we discover that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our servers.

Data Processing Amendment (GDPR)

Legal Basis for Processing Information

For users located in the European Economic Area (EEA), our legal basis for collecting and using the information described above depends on the type of information concerned and the specific context in which we collect it. We may rely on our legitimate interest to collect information, except where such interests are overridden by your data protection interests or fundamental rights and freedoms.

In some cases, we may rely on your consent or have a legal obligation to collect information, or may otherwise need the information to protect your and/or our vital interests or those of another person or entity.

If you have questions about the legal basis on which we collect and use information, please contact us using the details provided in the “Contact Information” section below.

European Data Subject Rights

Residents of the EEA have certain rights and protections under the law regarding the collection, processing, and use of information about them. You have the right to request access to and obtain a copy of the information we collect about you, request rectification or erasure of such information, restrict its processing, and, if applicable, data portability. You may also have the right to object to the processing of such information.

To exercise these rights, please contact us using the details provided below. Please note that because most of the information we collect cannot identify you individually, you may need to provide additional information to enable us to accurately fulfill your request.

You also have the right to lodge a complaint with a European Data Protection Authority if you believe that we have violated your rights under the GDPR.

Closing Your Account; Deleting Information

If you would like to close your Lacantus Store account or request changes to the information you provided to us, please contact us using the details provided below. We will delete your account within 30 days of receiving your request. Please note that because we do not control all other sites, you may need to contact the site owner to delete your account information from those sites.

Security Measures and Retention of Information

We employ industry-standard physical, electronic, and procedural measures to safeguard your information against loss, theft, and unauthorized use or disclosure. However, please note that no transmission of information via the Internet or electronic storage solution can be guaranteed to be completely secure.

We retain information for only as long as necessary to fulfill the purposes outlined in this Policy. We typically store information collected, such as IP addresses, until the next login or for a maximum of 30 days after last access.

In some cases, we may keep information for longer periods as required by law or to comply with law enforcement or regulatory requests.

Email Opt-Out

You may opt out of receiving promotional emails from us by clicking on the “unsubscribe” link in the emails you receive from us. You can also manage/update your email settings by clicking on the “Update Profile” link in the emails you receive from us.

Data Controller and Contact Information

The data controller of information collected from European Economic Area residents is Lacantus Store LLC. We may update this Privacy Policy from time to time, and we will notify you of any changes by posting the updated Policy on the Site.

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]. We value your privacy and are committed to protecting your information.

Thank you for your trust in Lacantus Store LLC.